Filed under Design

Some Tools I Just Used/Modified

Dear Rainwiz- I enjoyed your use of the Storygraph: http://www.rainwiz.com/2012/10/13/introducing-the-storygraph/

I’ve just adapted it to illustrate my own social customer journey tool.

Digital Scarcity

A reprint of the first paragraph of an article by Tuhin Kumar.  I liked the tone and have roughly the same philosophy.  Facebook already allows for an expanded universe of affinity buttons, but I relate this article to the notion of taking several deep breaths and thinking about our food before we eat.

We live, for most part, a life that is eerily being encroached by the digital. Every day we find a part of the analog being replaced by the digital. An app to replace a board game, a website to answer a question instead of asking a friend, an app to know what’s happening instead of looking around and talking. As time goes by, digital, which is even today seen as a secondary dimension, will replace physical as the primary dimension in which we spend our time. I am not suggesting it as necessarily negative, merely pointing it out. Pointing it out, because as we start to put more of our time into it, we need to find a better way to tell others what is worth their time. Make it not just easier to recommend but also valuable and meaningful.

 

Invitation to my Service Design Presentation

SDOA Invitation for Monday 4.23

Monday, April 23rd 6:00 – 8:00 PM
Interactive Product Design Lab | Georgia Institute of Technology
West Architecture Building Second Floor, 247 Fourth Street NW, Atlanta GA 30332.
Free and Open to the Public, Parking is Available in Peters Parking Deck.

Working on Service Design Tools

Going to present at Georgia Tech on Monday, April 23rd, 2012…   Need to finish before UFC 145 on Saturday–got good seats w/ my posse and don’t want to go back to staring at the screen on Sunday..

socialcumul.US

Cumulus: A pile, a mound, a heap.  A collection of objects laid on top of each other.  The word Social has become diluted, but you get the idea–we’re here to socially accumulate our ideas and solutions to help ourselves and the world around us.    For now, two main sections:  SERVICE DESIGN TOOLS and SOCIAL MEDIA & ANALYTICS.  Please borrow and contribute.  -jw